Instagram app not working for you right now? Don’t worry, it’s not your phone. Thousands of irate Instagram users have flooded social media with complaints as the photo-based social network stopped working across the UK. Instagram users have been left unable to refresh the main feed, or post new photos or videos. Pulling down to refresh the Facebook-owned app only leaves frustrated users confronted with the error message “Couldn’t Refresh Feed.”
The issues with Instagram seemed to be tied to similar problems suffered by other Facebook properties, including its Messenger chat app. It’s unclear exactly what is behind the mass outage taking place right now, which has impacted Instagram users in the UK, mainland Europe, and parts of the United States.
Independent website DownDetector, which keeps tabs on the performance of online services by tracking reports of any problems across social media, has clocked up thousands of complaints from Instagram users. Within minutes of the first reports, more than 4,800 people were flooding social media with complaints about the problems with Instagram.
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