Throughout the COVID-19 pandemic, the Chartered Insurance Institute (CII) has been adapting to the challenges and changing requirements faced by its members. From taking steps to ensure the safety of its candidates during the pandemic to donating to support professionals facing financial hardship, the organisation has looked to build trust in the insurance and financial planning profession. As professional standards director at the CII, Melissa Collett’s focus is on building, promoting and protecting standards across its membership and she is keen to raise awareness of best practices and drive ethical behaviour through engagement with the profession and external stakeholders.
Collett (pictured) recently joined the global advisory board of Insurance Business’s Women in Insurance Network and she is passionate about the value of networking and sharing insights. This is a fundamental part of her role at the CII and she welcomes the opportunities that the Advisory Board brings.