British Airways has begun cancelling hundreds of flights ahead of the next strike by pilots.
Tens of hundreds of passengers are anticipated to be affected by the disruption on September 27.
The 24-hour walkout follows a two-day strike on Monday and Tuesday when 1,700 flights as a consequence of carry 195,000 passengers had been cancelled.
The dispute over pay includes members of the British Airline Pilots’ Association (Balpa).
British Airways (BA) has provided a pay rise of 11.5% over three years, which it says would enhance the pay of some captains to £200,000, however Balpa says its members need a larger share of the corporate’s earnings.
Both sides have mentioned they wish to resume talks, however there may be little signal of the impasse being damaged.
The airline started contacting affected passengers on Thursday afternoon, 15 days ahead of the strike.
Under EU legislation, passengers are solely entitled to compensation in the event that they obtain lower than 14 days’ discover of a cancellation.
Balpa mentioned in an announcement: “Balpa set a spot between the primary and second durations of strike motion to present BA time to work with us to settle this dispute with their pilots.
“We had as we speak been exchanging new concepts to do this by way of Acas (the unbiased arbitration service) and so it is irresponsible and thoughtless to its prospects that BA has pulled out and determined to start out cancelling flights now, simply to economize on compensation.
“BA didn’t reply to our newest proposals earlier than cancelling these flights.
“Passengers who might be affected by these cancellations ought to know that we’ve got given BA a number of alternatives to work with us so we might name off this motion.”
A spokeswoman for BA mentioned: “We have put ahead new concepts by Acas this week and have referred to as on Balpa to fulfill us head to head as quickly as attainable to return to negotiations.
“However, we need to give our customers certainty, so we have contacted all those affected by the union’s strike on September 27.”
When BA cancelled flights ahead of this week’s walkout, many passengers complained about difficulties contacting the airline, whereas some had been despatched cancellation emails in error.
The airline mentioned it had added additional workers to its buyer relations groups and had as much as 900 individuals answering telephones at peak instances.
It had handled 491,000 calls and 125,000 tweets for the reason that strikes had been introduced final month.
Adam French of client group Which? mentioned: “British Airways should now proactively inform these affected by any contemporary cancellations of their rights to be rerouted on the next obtainable flight, even when that is with a rival airline.
“Unless a refund is significant to you, do not be fobbed off by this feature.
“A refund means your travel plans would no longer be the responsibility of the airline and you would not be entitled to any reasonable out-of-pocket expenses incurred because of the disruption.”
Reporting by PA.