Plusnet is an internet service provider that also offers a mobile service.
This evening Plusnet customers have complained they are unable to access their internet and are experiencing problems with their mobile network.
Independent outage monitor Downdetector has registered over 480 reports from Plusnet customers claiming their respective service is not working as normal.
Of the reports, 65 percent were said to have concerned customers’ phone networks while 32 percent were noted to be about Plusnet’s internet offering.
In response to the outage, a number of disgruntled customers have taken to Twitter to express their frustration.
One said: “Plusnet my network doesn’t seem to be working, I am unable to make it receive phone calls. What’s going on?”
Another wrote: “Plusnet I cannot make or receive any phone calls.
“Your online chat is busy, I would call but…
“Please help, I need to make calls for work!”
A third declared: “Plusnet neither mine or my wife’s phone are letting us make calls.
“I’m assuming there’s a system or network problem?”
Plusnet has said it is “investigating” the current outage.
It is currently unclear when the firm’s internet and mobile services will be fixed.
Express.co.uk will be updating this page to give you the latest server status for Plusnet.