General

Whirlpool tumble dryer recall: Which model numbers are affected? What to do if you think your machine is at risk?

Some 650,000 doubtlessly harmful tumble dryers have been recalled in a nationwide security marketing campaign launched by Whirlpool.

The firm first launched a full recall in June and mentioned hundreds of tumble dryers have been reported since then. It is thought up to 800,000 have been nonetheless in use when the total recall started.

Whirlpool prolonged its security programme to provide free replacements in July – 4 years after the difficulty first emerged.

MPs have mentioned defective machines have been to blame for at least 750 fires over an 11-year interval.

Whirlpool vice chairman Jeff Noel, mentioned: “We’re massively grateful to everybody who has come ahead to this point, however, if there are nonetheless folks on the market with affected dryers, please contact us instantly.

“Nothing issues extra to us than folks’s security, so it’s completely very important that we are able to establish the place these affected dryers are and resolve the difficulty.

“We can guarantee shoppers that we are doing every thing we are able to, and that we are able to rapidly present a treatment as quickly as they get in contact.”

Why are the machines harmful?

Faulty tumble dryers expertise overheating and because of this, can typically catch on hearth.

The fault is apparently attributable to extra fluff coming into contact with the heating aspect.

After the difficulty was flagged in 2015, Whirlpool launched a “modification” scheme in an effort to repair at-risk machines.

So far, it has modified 1.7 million machines out of the 5.three million items manufactured between April 2004 and September 2015.

Which dryers are at danger?

Whirlpool’s HQ in Ohio because the UK authorities ordered an enormous recall of its tumble dryers (file picture) (Aaron Josefczyk/Reuters)

Whirlpool mentioned it has recognized a possible danger with two sorts of tumble dryers manufactured between April 2004 and September 2015.

Potentially defective machines are bought below the model names of Creda, Hotpoint, Indesit, Proline and Swan.

Whirlpool has launched a full record of affected fashions on its web site.

Consumers can examine the model variety of their machine on the tag discovered both on the again of the dryer door or within the recess of the dryer door. The serial quantity ought to be on the identical tag.

You can then use Whirlpool’s on-line software to examine if your machine is affected.

What ought to I do if I think my machine is at danger?

Anyone who thinks they personal a doubtlessly harmful dryer ought to contact the corporate on 0800 151 0905.

If the machine is on the recall record, you ought to cease utilizing it and unplug it instantly.

Consumers affected will then have the choice to select:

  • A free substitute dryer with no further fees for assortment or disposal of previous machine
  • A free, one-hour modification of the previous machine
  • A reduced improve to a better specification model than the free substitute
  • A partial refund of up to £150, with homeowners of older machines getting lower than these with newer ones

Whirlpool mentioned it took per week on common for patrons to obtain a brand new dryer, modification or refund from the purpose they make their selection. The firm mentioned 73% of shoppers had requested a substitute.

Click to comment

You must be logged in to post a comment Login

Leave a Reply

To Top