UK

Bus driver refuses to help disabled man and tells him to ‘speak English’

Ian Barrington says the driver also threatened to 'throw him off the bus' after he complained (Picture: Deadline News)
Ian Barrington says the driver additionally threatened to ‘throw him off the bus’ after he complained (Picture: Deadline News)

This is the surprising second a bus driver refuses to help a disabled passenger with a ramp so he can get off a bus, earlier than telling him to communicate English.

Royal Mail employee Ian Barrington, who solely speaks English, was denied help with the disabled ramp, as a result of the driver stated she had backache.

As Mr Barrington expresses his frustration at not being helped, the driver replies: ‘I don’t perceive international languages’.

Ian additionally says he wanted hospital therapy, after the driver hit his legs with a door in the course of the incident, though this isn’t proven within the video.

The 44-year-old and his spouse, Katar Zyna, 34, bought a First Bus from their dwelling village of Thorney, Cambridgeshire, to close by Peterborough, on November 4.

Ian, who moved to the seven years in the past after he was shot and paralysed throughout a theft, stated his spouse had to function the ramp after the driver refused to help.

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He additionally says the driver threatened to throw him off the bus as he and Katar spoke concerning the lack of help they’d been given.

The video reveals Ian sitting within the wheelchair bay on the bus shouting to the bus driver: ‘Come and put me off because I’m talking my thoughts, come and put me off!’

The driver shouts again: ‘You should be ashamed of yourself!’

SHOCKING video shows a bus driver tell a disabled passenger from Trinidad: "I don't understand foreign languages." Royal Mail worker Ian Barrington, whose only language is English, was also denied help with the disabled ramp because the driver said she had backache. Ian also claims he needed hospital treatment after the driver hit his legs with a door during the incident, although this is not shown in the video. The 44-year-old and his wife, Katar Zyna, 34, got a First Bus from their home village of Thorney, Cambridgeshire, to nearby Peterborough, on November 4. Ian, who moved to the UK seven years ago after he was shot and paralysed during a robbery, said the driver refused to operate the ramp to let him on and his wife had to do the job. He added that the driver became angry and threatened to throw him off the bus as he and Katar discussed the lack of help during the journey.
Ian was asking for help with the ramp so he might get off the bus (Picture: Ian Barrington/Deadline News)

Ian responds: ‘I should be ashamed of myself?’, to which the driver replies: ’Yeah.’

Ian then reminds the driver: ‘You’re documented, yeah? Just keep in mind that.’

The driver shouts again: ‘I don’t perceive international languages, I perceive English!’

A shocked Ian responds: ‘You don’t perceive international languages, I’m a foreigner now.’

SHOCKING video shows a bus driver tell a disabled passenger from Trinidad: "I don't understand foreign languages." Royal Mail worker Ian Barrington, whose only language is English, was also denied help with the disabled ramp because the driver said she had backache. Ian also claims he needed hospital treatment after the driver hit his legs with a door during the incident, although this is not shown in the video. The 44-year-old and his wife, Katar Zyna, 34, got a First Bus from their home village of Thorney, Cambridgeshire, to nearby Peterborough, on November 4. Ian, who moved to the UK seven years ago after he was shot and paralysed during a robbery, said the driver refused to operate the ramp to let him on and his wife had to do the job. He added that the driver became angry and threatened to throw him off the bus as he and Katar discussed the lack of help during the journey.
The driver refuses to help with the ramp, saying she has a backache (Picture: Ian Barrington/Deadline News)

At the top of the journey, as Ian tries to use a ramp to get off the bus, the driver opens the cockpit door and asks somebody to open then ramp so Ian can get off.

As a passenger helps with the ramp, Ian asks the driver why she can’t help, to which she replies: ‘No I can’t, no I’ve informed you, I’ve bought again ache.’

Ian wrote on Facebook: ‘First Bus want to display screen and practice their staff earlier than permitting them to characterize their firm.

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‘As a disabled person, life can be really challenging. We struggle with mobility, we struggle with loss of independence, transportation, accessibility issue, employment, communication and social relationships, getting married and self-esteem.’

Ian SHOCKING video shows a bus driver tell a disabled passenger from Trinidad: "I don't understand foreign languages." Royal Mail worker Ian Barrington, whose only language is English, was also denied help with the disabled ramp because the driver said she had backache. Ian also claims he needed hospital treatment after the driver hit his legs with a door during the incident, although this is not shown in the video. The 44-year-old and his wife, Katar Zyna, 34, got a First Bus from their home village of Thorney, Cambridgeshire, to nearby Peterborough, on November 4. Ian, who moved to the UK seven years ago after he was shot and paralysed during a robbery, said the driver refused to operate the ramp to let him on and his wife had to do the job. He added that the driver became angry and threatened to throw him off the bus as he and Katar discussed the lack of help during the journey.
Ian says he additionally required hospital therapy after the driver hit his legs with a door (Picture: Ian Barrington/Deadline News)

‘On top of that we are discriminated and disliked by people for no reason at all.’

First Bus say that they have been taking the incident ‘very seriously.’

Chris Speed, Head of operations at First Eastern Counties, stated: ‘We are taking this allegation very critically, as it’s actually not the form of service we might count on to be offered by certainly one of our driving crew.

‘I will be investigating the matter and will correspond with the gentleman concerned when the process is concluded.’

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